Welcome to Binkheti.
We respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, protect, and manage information when you access or use the mobile application, website, and related services (collectively referred to as the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should discontinue using the Services.
The platform is a digital property platform that allows users to discover, publish, and manage property listings. The platform supports various property categories, including residential properties, commercial properties, agricultural land, plots, warehouses, shops, offices, flats, and industrial properties.
The platform provides a technology platform that enables users to connect for property-related purposes. It does not act as a real estate broker, agent, legal advisor, property owner, or representative of any party involved in a property transaction.
To provide and improve our Services, we may collect certain information from users when they create an account, submit property listings, communicate with us, or interact with the application.
When you register, authentication is performed using your mobile number and One-Time Password (OTP) verification. After successful verification, you may provide additional profile information, including your name, email address, district, and taluka.
When users submit property listings, we may collect information relating to the property, including the property category, description, pricing information, property size, area measurements, BHK details (where applicable), fencing status, property features, photographs, location details, and contact information associated with the listing.
The information required for a property listing may vary depending on the property category selected and the features available within the application.
We may also collect technical information related to your use of the Services, including device information, operating system details, application version, diagnostic information, crash reports, usage statistics, and security-related information. This information helps improve application performance, maintain security, resolve technical issues, and enhance the overall user experience.
We use the information collected from users only for legitimate purposes necessary to operate and improve the Services.
Your information may be used to create and manage your account, verify your identity through OTP authentication, review and publish property listings, provide customer support, communicate important service-related information, maintain platform security, detect fraudulent activities, prevent misuse of the platform, improve application functionality, and comply with applicable legal obligations.
Information collected through the platform may also be used to understand user needs, improve existing features, develop new services, maintain platform reliability, and provide a better user experience.
We do not sell or rent users' personal information to any third party for marketing or commercial advertising purposes.
We follow a review-based process before publishing property listings on the platform.
Whenever a user submits a property listing, the listing is reviewed by the administration team before becoming publicly available. During the review process, we may verify submitted information, contact the listed contact person, request additional details where necessary, and determine whether the listing meets the platform's quality standards.
We reserve the right to approve, reject, edit, suspend, hide, or permanently remove any property listing if the information provided is inaccurate, misleading, incomplete, duplicated, unauthorized, fraudulent, illegal, or otherwise violates this Privacy Policy, the Terms and Conditions, or applicable laws.
Approval of a property listing does not constitute legal verification, ownership verification, document verification, or any guarantee regarding the property. Users are solely responsible for verifying all property-related information before entering into any transaction.
To provide certain features of the application, we may request access to specific permissions available on your device.
We may request access to your device's location to help provide location-based features, improve property discovery, assist in submitting property listings, and enhance the accuracy of property-related information displayed within the application.
Location access is requested only with your permission. You may allow, restrict, or disable this permission at any time through your device settings. Please note that disabling location access may affect certain features that rely on location functionality.
We may also request access to your device's photo gallery to allow you to select and upload photographs for your property listings. We only access the images that you choose to upload through the application and do not access or collect other photos stored on your device without your permission.
We respect your privacy and are committed to protecting your personal information.
We do not sell, rent, or disclose your personal information to any person or organization for marketing purposes.
Your information may be shared only where reasonably necessary to operate the Services, maintain platform security, prevent fraud, investigate suspected misuse, comply with applicable legal obligations, protect the rights and safety of users, or respond to lawful requests from competent authorities.
Certain information provided by users while publishing property listings may become visible to other users based on the features available within the application and the user's active subscription.
We may also disclose information where required to enforce this Privacy Policy, protect the integrity of the platform, prevent illegal activities, resolve disputes, or safeguard the rights, property, and safety of the platform and its users.
Certain information associated with a property listing may be visible to other users depending on the features available under the user's active subscription.
Where applicable, a user's name and contact number associated with a property listing may be displayed to eligible users for genuine property-related communication.
User email addresses are not publicly displayed through the platform.
We do not publicly display a user's personal residential address or precise personal location. Only the property-related location information voluntarily provided by the user may be displayed as part of the property listing, subject to the features available within the application.
Users acknowledge that any information they choose to include in a property listing may become visible to other users through the platform.
We implement reasonable administrative, technical, and organizational safeguards to protect user information against unauthorized access, misuse, alteration, disclosure, or destruction.
Although we strive to protect your information using industry-standard security practices, no method of electronic storage or internet transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of user information.
Users are responsible for maintaining the confidentiality of their account access, mobile device, and OTP verification. If you believe your account has been accessed without authorization, you should contact us immediately.
Users may permanently delete their account using the account deletion option available within the application.
After an account has been deleted, the user's profile will be removed from the active platform. If the user wishes to use the application again in the future, a new account may be created using mobile number verification through OTP, subject to the applicable platform policies.
If an account has been suspended or permanently removed by us due to fraud, fake property listings, repeated policy violations, impersonation, submission of false information, or other prohibited activities, we may refuse future access to the Services.
Certain information may be retained where required to comply with applicable laws, resolve disputes, prevent fraud, maintain platform security, or protect the legal rights of the platform and its users.
We retain personal information only for as long as reasonably necessary to provide the Services, comply with legal obligations, maintain platform security, resolve disputes, enforce applicable agreements, and prevent fraudulent activities.
The retention period may vary depending on the type of information, applicable legal requirements, operational needs, and the purpose for which the information was collected.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of such information in accordance with applicable laws and industry practices.
We respect the privacy of all users and do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a minor without appropriate authorization, we may take reasonable steps to remove such information and protect user privacy.
We may use various technologies, tools, and service infrastructure to operate, maintain, secure, and improve the Services offered through the application.
These services may support features such as application functionality, property discovery, maps, communication, notifications, analytics, security, performance monitoring, and overall platform reliability.
We continuously work to improve the quality, stability, and security of our Services to provide users with a better experience.
Users may review, update, or manage certain account information through the application.
Users may also request account deletion, report inaccurate information, raise privacy-related concerns, or contact us regarding questions about the handling of personal information.
We will make reasonable efforts to respond to privacy-related requests in accordance with applicable laws and operational requirements.
We reserve the right to update, amend, or modify this Privacy Policy from time to time to reflect changes in legal requirements, technology, business operations, or the Services offered through the platform.
Any revised version of this Privacy Policy becomes effective upon publication through the website or application unless otherwise stated.
Your continued use of the Services after any changes have been published constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, requests, or feedback regarding this Privacy Policy or the way your personal information is handled, you may contact us using the details below: